New Location Now Open in Murfreesboro
Volunteer Behavioral Health (VBH) opened a new facility which will provide prevention, intervention, treatment, and recovery support services for Rutherford County and surrounding areas. While VBHCS has 20 outpatient centers throughout their 32-county service area in Middle, Upper Cumberland, and Southeast Tennessee, this is the first new construction project for the agency.
Designed by GHP Environmental and Architecture and built by DeAnglis Diamont, the two-story, 32,000 square foot building is located on a 2.25-acre site at 1504 Williams Drive in the Gateway Business District of Murfreesboro. It houses all of the staff and comprehensive services previously located at The Guidance Center on Thompson Lane, including individual, family, and group outpatient therapy, addiction recovery, care coordination, pharmacy services, psychiatric medication management, telehealth, and mobile crisis services, but will also include additional offerings in the future.
“Volunteer’s newest center in Murfreesboro gives us the capability to provide the expanded behavioral health services our area needs,” said Chris Wyre, CEO of VBH. “Not only are we able to increase our capacity for caring for residents in our community with behavioral health issues, but we are better positioned to support other community partners such as law enforcement, hospitals, and social services providers with our enhanced space.”
One of the ways the location has already benefitted the community is through COVID vaccinations by VBH’s pharmacy partner, Genoa Healthcare.
“We’re so proud that Genoa Healthcare has completed over 2,300 vaccinations across our system, but especially proud that over 475 have been completed at our newest location in Murfreesboro,” said Phyllis Persinger, President & COO.
The intent of many of the location’s enhancements is to expand Volunteer’s No Wrong Door approach whereby clients can receive same-day access to services.
“People who come to our clinics, are brought to our clinics by partners, or those who call in to our appointment line don’t have to wait to be scheduled for a later date and time,” said Nathan Miller, Sr. Vice President of Operations. “All services, including medication services, can be initiated or adjusted much faster without clients losing their motivation to get help, which is something we see as a barrier to treatment.”
The new location also houses information technology, advanced training/meeting spaces, and corporate offices. VBHCS will hold a ribbon cutting ceremony and open house in the future, as COVID guidelines allow.