Adult Services

Outpatient Treatment

Services include individual, couples, family and group therapy. Outpatient treatment services address mental health conditions, addiction and co-occurring disorders. These services are available at each location throughout VBHCS.

Evaluation Services

VBCHS has a network of trained provides to conduct evaluations. Services include psychological evaluations, fitness for duty evaluations, forensic evaluations and psycho-sexual evaluations. Other services available include alcohol and drug assessments and parenting assessments.

Care Management

Care Management is a specialty service to assist individuals and families cope with serious mental illness. For many people, Care Management is a lifeline between resources in the community, medical care and mental health care. Care Managers are in the community every day helping people coordinate appointments, advocating on behalf of individuals and families, and access resources such as food banks or transportation. They provide vital community and home-based support services to people experiencing serious mental illness.

Psychiatric Services and Medication Management

Psychiatric evaluation and medication management can be an important part of the recovery process. Medical professionals trained in the treatment of mental health conditions and co-occurring disorders are a vital part of the treatment team. Psychiatric services include medication monitoring and management. Services are provided throughout VBHCS by psychiatrists, nurse practitioners and nurses.


Telehealth is an innovative way to ensure easy access to medical personnel. Telehealth is a direct connection to physicians and medical staff within our system from all locations within Volunteer’s 11,000 square miles of coverage area. The telehealth program provides psychiatric coverage to rural counties and enables the medical team to consult with one another on a regular basis.

Peer Support Centers

Peer Support Centers provide individuals experiencing mental illness and co-occurring disorders with a welcoming recovery environment. The program is free to anyone who has a mental health condition or co-occurring mental illness and addiction. Overall health and wellness are important components of the Peer Support Centers. WRAP and Bridges classes assist members in achieving goals. The Centers are peer-run and embrace the principles of recovery, offering a variety of educational, social and recovery-oriented programs.

Residential Services

Volunteer provides a wide range of client driven and community based services that respond to community needs. This includes community based residential opportunities for qualified persons with a history of being severely and persistently mentally ill. Our residential efforts began in the early 1980s and continue today. Residential services are directed toward helping persons with psychiatric disabilities live successfully in diverse communities. Emphasis is placed on insuring a safe, affordable, and empathic environment that is appropriate for the current level of client need. Residential services, in addition to outpatient treatment services, provide qualified clients the opportunity to proceed from hospital settings through a range or continuum of residential options. These level of care options include Supervised Residential (SR), specialized long-term housing, traditional supported living facilities (SLF), supported apartments, and independent community living.

Volunteer housing management is based on the strengths model. It assumes that all persons are capable of growth and that family and communities are resources. It requires a flexible, individualized support system that places clients in settings that maximize their integration into community activities to enhance their ability to function independently. Our housing philosophy is directly linked with the Tennessee Department of Mental Health and Developmental Disabilities (TDMHDD) housing philosophy. Residential Services are currently located in the following counties: Bledsoe, Bradley, Franklin, Hamilton, Marion, McMinn, Warren, and Wilson.

Criminal Justice Mental Health Liaison

Through a grant from the state Volunteer provides a staff person in Hamilton county to work within the legal system to advocate for persons who have mental illness. Goals include early identification and diversion for those who are at risk for incarceration and linkage with needed services for those who have become incarcerated. Secondly, CJMH liaisons provide overview training of mental health disorders for law enforcement, attorneys, probation and parole and training on the legal system for mental health professionals. This service can be accessed through the Volunteer Chattanooga office.

Projects for Assistance in Transition from Homelessness (PATH)

The PATH Program is a federal program administered by the Substance Abuse and Mental Health Services Administration. The focus of this program is to help meet the needs of homeless people who have mental illnesses by engaging them in the services provided by mental health centers and other mental health providers, community-based social service agencies, health care providers and substance abuse service providers. Services include outreach, screening and assessments, case management services, habitation and rehabilitation, alcohol or drug treatment, and limited housing services. Volunteer offers this program at The Guidance Center in Murfreesboro, Plateau Mental Health in Cookeville, and Johnson Mental Health Center in Chattanooga.

CHOICES Women’s Program

The Choices program provides the support you need to make your recovery real. Experience genuine support and develop real-life skills to prevent relapse. Become part of Choices and experience real recovery. The Choices program offers an intensive outpatient program, meeting three days per week, for three hours per day. After completing the intensive outpatient program, aftercare support groups meet regularly to help you stay on your path of recovery. CHOICES is offered in our Murfreesboro, Cookeville  and Lebanon locations.

FindingMyRecovery- Online Support

The program, findingMyRecovery, is a way to stay in touch with people in recovery and with a therapist to help you with life issues as they arise. For many people, getting support and therapy on-line may seem unusual. However, there are many advantages to on-line support.  To participate in findingMyRecovery, talk with your counselor about enrolling in the program. You will need to complete a short screening to make sure an on-line program best meets your needs. Once accepted, you will be provided a log-in and password and complete as brief orientation to findingMyrecovery.

M.A.S.H. (Mission Accomplished: Stable Housing)

The M.A.S.H. Program provides supportive services to very low-income veterans experiencing literal homelessness. This grant allows us to assist very low income veteran families by providing a range of supportive services designed to promote housing stability.  M.A.S.H. proudly serves:Bedford, Bledsoe, Bradley, Cannon, Coffee, Clay, Cumberland, DeKalb, Dickson Fentress, Franklin, Giles, Grundy, Hamilton, Hickman, Jackson, Lawrence, Lincoln, Macon, Marshall, Marion, Maury, McMinn, Meigs, Moore, Overton, Pickett, Polk, Putnam, Rhea, Rutherford, Sequatchie, Smith, Sumner, Trousdale, Van Buren, Warren, White Williamson, and Wilson Counties in Tennessee.  In the State of Georgia we cover: Catoosa, Dade, Murray, Walker and Whitfield Counties. For more information email: