Adult Services

Outpatient Treatment

Individual, family, couple, and substance abuse/dependence therapy are available throughout the Volunteer system.

 Case Management

Case management is a series of actions taken whose major responsibilities are to help a client make informed choices, to assure timely and cost-effective access to quality services, and to help a client to make and/or take advantage of opportunities for growth and personal enhancement. Case managers help to arrange provision of medical, crisis, vocational and housing services as needed. Services include identifying needs and strengths, developing short and long term goals and assisting to access services required to accomplish those goals. Case management is provided throughout the Volunteer system.

Psychiatric Services

Many times persons with mental illness or serious emotional disturbances and assisted in their recovery by the careful management of medications. Following a thorough diagnostic evaluation, clients are assisted by a medical team composed of Psychiatrist , Nurse Practioners, and Nurses. Psychiatric services are provided throughout the Volunteer  system.  Volunteer has staff trained and experienced to address a broad array of treatment needs.

Peer Support Centers (Drop-In Centers)

Formerly designated as "drop-in centers" peer support centers are based on a belief that with education, opportunity, support and assistance all persons with mental illnesses are capable of  recovery. Centers are  run by consumers where individuals share similar experiences and knowledge.

Re-entry & Recovery TN

R&R TN is a program to assist inmates in a successful return to the community upon release. The program provides inmates with a solid plan to address addiction and mental health conditions. R&R TN bridges the gap between jail and community with recovery-oriented services and life skills. R&R TN is available in the following counties: Bledsoe, Bradley, Cumberland, Hamilton, McMinn, Meigs, Monroe, Overton, Putnam, Rhea, Rutherford, Sumner, Williamson, and Wilson.

  3Residential Services

Volunteer  provides a wide range of client driven and community based services that respond to community needs.  This includes community based residential opportunities for qualified persons with a history of being severely and persistently mentally ill. Our residential efforts began in the early 1980s and continue today.  Residential services are directed toward helping persons with psychiatric disabilities live successfully in diverse communities. Emphasis is placed on insuring a safe, affordable, and empathic environment that is appropriate for the current level of client need.  Residential services, in addition to outpatient treatment services, provide qualified clients the opportunity to proceed from hospital settings through a range or continuum of residential options.  These level of care options include Supervised Residential (SR), specialized long-term housing, traditional supported living facilities (SLF), supported apartments, and independent community living.

Volunteer housing management is based on the strengths model.  It assumes that all persons are capable of growth and that family and communities are resources.  It requires a flexible, individualized support system that places clients in settings that maximize their integration into community activities to enhance their ability to function independently. Our housing philosophy is directly linked with the Tennessee Department of Mental Health and Developmental Disabilities (TDMHDD) housing philosophy. Residential Services are currently located in the following counties: Bledsoe, Bradley, Franklin,  Hamilton, Marion, McMinn, Warren, and Wilson.

Criminal Justice Mental Health Liaison

Through a grant from the state Volunteer provides a staff person in each of the following counties  Putnam, Rutherford, Hamilton, Bradley, and Sumner  to work within the legal system to advocate for persons who have mental illness. Goals include early identification and diversion for those who are at risk for incarceration and linkage with needed services for those who have become incarcerated.  Secondly, CJMH liaisons provide overview training of mental health disorders for law enforcement, attorneys, probation and parole and training on the legal system for mental health professionals.  This service can be accessed through the Volunteer centers in those counties.

Projects for Assistance in
Transition from Homelessness
(PATH)

The PATH Program is a federal program administered by the Substance Abuse and Mental Health Services Administration. The focus of this program is to help meet the needs of homeless people who have mental illnesses by engaging them in the services provided by mental health centers and other mental health providers, community-based social service agencies, health care providers and substance abuse service providers.  Services include outreach, screening and assessments, case management services, habilitation and rehabilitation, alcohol or drug treatment, and limited housing services. Volunteer offers this program at The Guidance Center in Murfreesboro, Plateau Mental Health in Cookeville, and Johnson Mental Health Center in Chattanooga.