Crisis Services

Help is available 24 hrs a day 7 days a week

Crisis Hotline
1-800-704-2651

Crisis Services are available 24 hours a day, every day to respond to individuals 18 years old and older experiencing a mental health crisis. A mental health crisis is an emergency condition that involves a serious disruption in an individual's daily functioning.

Crisis Services offer information and crisis phone counseling, plus face to face crisis evaluation, triage and referrals by mobile Crisis operatives as well as at the Chattanooga and Cookeville walk-in centers. Follow-up will be made to encourage and assist the individual receiving Crisis services.

Crisis Services will ensure linkage to the appropriate services including respite care and the Crisis Stabilization Unit (CSU). The Crisis Stabilization Unit (CSU) is a 15 bed non-hospital facility that offers medically supervised short term intensive mental health treatment (up to 72 hours) to individuals 18 years or older, experiencing serious psychiatric or behavioral problems. The Crisis Stabilization Unit objective is to stabilize the individual and support his or her family during the crisis period.