Crisis Services

Help is available 24 hours a day, 7 days a week. Call our Crisis hotline: 1-800-704-2651.

Crisis Services are available 24 hours a day to respond to adults experiencing a mental health crisis. A mental health crisis is an emergency condition that involves a serious disruption in an individual’s daily functioning.

Crisis Services offers information and crisis phone counseling, face to face crisis evaluation, triage and referrals by mobile crisis teams. Crisis Walk-in Centers are available in Chattanooga and Cookeville. Follow-up services includes encouragement and assistance for the individual in accessing on-going services.

Mobile Crisis Response

Community-based crisis response services include the Mobile Crisis Response Teams. The teams provide crisis intervention services in a variety of community settings, including emergency rooms, physician offices, jails and in homes. The service assists individuals who are experiencing a mental health crisis. The Mobile Crisis Response Teams conduct assessments and develop treatment plans based on the immediate safety needs of the individual experiencing the crisis.

Crisis Walk-in Centers

Crisis Walk-in Centers are available in Chattanooga and Cookeville, Tennessee. The Crisis Walk-in Centers are available 24 hours per day. Treatment professionals and medical staff are available to assist anyone experiencing a mental health crisis.

Crisis Stabilization Unit (CSU)

Crisis Stabilization Units provide short-term assistance for individuals experiencing a mental health crisis.

Crisis Stabilization Units are located in Chattanooga and Cookeville. Each CSU offers a non-hospital facility with medically supervised short term intensive mental health treatment (up to 72 hours) to adults experiencing serious psychiatric disorders. The Crisis Stabilization Unit offers a place for individuals to receive respite, obtain stability and provides support to families during psychiatric crises.

Tennessee Statewide Crisis Hotline 1-855-CRISIS-1 or 1-855 (274-7471)

National Suicide Prevention Hotline 1-800-273-TALK or 1-800 (273-8255)